WHAT IS COMMS MUNDI CALL CENTER IN A BOX?
Comms Mundi Call Center in a Box is software that provides a Call Center solution for businesses. It includes an advanced IP PBX solution with the ability to automatically distribute incoming calls, automatic dialer, LCR, security, risk control and much more…
WHY COMMS MUNDI CALL CENTER IN A BOX?
-Because you reduce costs:
-You have the option to choose from hundreds of VoIP providers, and thus save a huge amount of money on national and international calls.
-Because it is simple and easy to use:
-You don’t need to be a technical expert to use Comms Mundi. With a friendly and intuitive frontweb you can manage Comms Mundi from anywhere in the world.
-Because you hire agents at home: your Call Center agents can connect from anywhere, and receive calls using their landline or mobile phone when they are traveling.
-Because it easily improves performance: by adding new Call Center queues to your solution, you can increase its performance in a couple of clicks.