Managed Services
Managed services at your hands
Carriers Call Center
 

Description

If you are a traditional services provider and looking for a way to increase your offer through provision of business processes to SMEs, COMMS MUNDI is your solution because it is a specially suited platform for deploying Managed Services, mainly ought to its particular features: modularity (wide set of modules to comply with the precise customer's needs), scalability, monthly payments on a per use basis ("pay as you go" - its services can be contracted according to your needs and, optionally, in a monthly way), easy integration of own and third party services, remote or local managed services.

A sample of Managed Services COMMS MUNDI can deliver

  • Either local or remote PBX with video calls capability and messaging services.
  • Call center able to support several enterprises or campaigns (the number of enterprises or call's queues supported depends on the capacity of the selected server).
  • Advanced and complete suite of IP security functions (UTM) and web site's contents filtering.
  • Enterprise's basic services (hosting for Web pages, email server and file sharing and backup).
  • Virtualization.
  • Access control to the corporate data network (authentication portal).
  • Redundancy of Internet connection or data line backup (load balancing); DNS balancing.
  • Advanced traffic control (Deep Packet Inspection of level 7).
  • Advanced monitoring (local or remote) of company's networks, devices and services.
  • ...and many more.

Benefits for Managed Services Providers

  • Time and money savings for your clients as COMMS MUNDI combines everything into a manageable, within budget and business-class solution.
  • Managed services supplied as "pay as you go".
  • Provision, management and maintenance of high quality and totally secured ICT services.
  • Easy creation of packs for vertical market segments as hotels, hospitals, call shops, and so on.
  • Easy incorporation of new managed services.
  • Reduced engineering tasks and cost (its deployment only requires very few days.)
  • The cost of some services per work post is less than 1 U$S/month, which allows for making winner bids.

What do I need to deploy COMMS MUNDI?

  • COMMS MUNDI (the modules needed to provide the managed services requested), plus our free How-To guides and configuration templates covering typical usage scenarios, all available for download on this web site.
  • An appropriately sized server for your situation (because of the way COMMS MUNDI handle communications traffic, typically a low-end server is sufficient).
  • An engineer (with basic technical skills no gurus required!!!) for 1 to 5 days, depending on the complexity of the solution being deployed.

Two simple steps to getting your office running productively inside a day!

  1. Download and burn the required COMMS MUNDI modules to a blank CD, which should then be inserted into your server. Installation begins automatically. The whole process will take less than 30 minutes.
  2. Download and follow the appropriate How-To guides to configure COMMS MUNDI according to your needs, allowing you to start providing a whole set of managed services.


It's that simple!