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Comms Mundi Call Center in a Box |
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Full featured Call Center solution. VoIP. Automatic Call Distribution (ACD). IVR menus. Call Recording. Eavesdropping... |
What? | Why? | Features | Getting started
Comms Mundi Call Center in a Box is a software suite providing a full solution for Call Center businesses. It includes an advanced VoIP PBX with inbound Call Center capabilities, outbound Auto-Dialer, and much more...
Choose your own server and install Comms Mundi to create a tailor-made solution adapted to YOUR needs.
| Reduce your ongoing costs | Contract home-based agents |
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| Having the choice between hundreds of low-cost VoIP providers, you can save an enormous amount of money in national and international phone calls. | Your Call Center agents can connect from anywhere, and receive incoming calls using a regular phone or even their mobile phones when they are on the move. |
| Increase capacity at will | Simple and easy to use |
| By simply adding new Call Center queues to your solution, you can increase its capacity in a couple of clicks. | You don't have to be a tech expert to use and manage Comms Mundi. With simple and intuitive web interfaces, you can manage it from anywhere in the world. |
Choose your perfect Call Center in a Box package, that fits your budget and needs!
BASIC package
Wallet-friendly package for advanced users in small or medium businesses, includes most of the functions present in the standard package with no support.
STANDARD package
Standard low-cost package for small to medium businesses, including basic training and installation support, as well as a full year of support.
ADVANCED package
Advanced and more flexible functions for enterprise use, ideal for more complex installations, including advanced training and installation support, as well as a full year of support.
DELUXE package
Comms Mundi's premium package with a full set of functionalities, premium training and installation support, as well as a full year of premium support.
| BASIC | STANDARD | ADVANCED | DELUXE | |
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| original price 2100€ | original price 5000€ | original price 10700€ | original price 24800€ | |
| NOW 1500€ | NOW 3600€ | NOW 7600€ | NOW 17500€ | |
| 600€ OFF | 1400€ OFF | 3100€ OFF | 7300€ OFF | |
| Comms Mundi modules | ||||
 Base system |
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| Networking ++ |
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| VoIP PBX |
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| Billing | - | - | |
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| Virtual PBXs | - | - | 3 | unlimited |
| Call Center (queues) | 4 | 8 | 16 | unlimited |
| IT Services |
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| IP Security |
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| Monitoring |
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| Video surveillance (cameras) | - | - | - | - |
| Biometric attendance (sensors) | - | - | - | - |
| Virtualization |
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| Authentication |
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| Productivity |
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| CLI (1Q12) |
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Services | ||||
| Firmware updates |
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| Training |
- | 4h | 8h | 16h |
| Installation support |
- | 4h | 8h | 16h |
| Operation support |
- | 4h / month | 4h / month | 16h / month |
You only need to follow a few easy steps in order to have your complete Comms Mundi Call Center in a Box solution installed and fully functional.
Contact us for more information.
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